Your refrigerant-based air conditioning system doesn’t use water to cool down the air (that’s what swamp coolers do). But the process of evaporating cold refrigerant in the indoor coils of the air conditioner creates water moisture. So when you hear the sound of water dripping inside your AC, that’s part of the normal process of cooling your home. The air conditioner is getting rid of the moisture that built up.
The way it removes this moisture is with the condensate pan and drain. We’re going to look into this component of your air conditioner, because if it develops problems, you need to call us for air conditioning service in Howell, MI.