About Us
Give us a call today: 810-750-8100The First Choice Heating & Cooling story starts with Bryan McIntyre. Bryan was a former service technician who harbored a desire to start his own business. He had a vision for the new company: his customers should always be treated the way that he and his team would like to be treated. This sounds like a simple concept, but it’s surprising how rarely contractors in the industry abide by it. Bryan wanted to make customer service the center of his new company, and so he founded First Choice Heating & Cooling in 2001.
Part of Bryan’s philosophy of friendly service is that our technicians never engage in high-pressure sales tactics that might make customers uneasy. The technicians at First Choice Heating & Cooling don’t act as salespeople—they act as technicians, which is exactly what customers need them to be. When you schedule your HVAC, water heater, geothermal, or indoor air quality services with our team, you’ll have technicians on the job who are truly looking to deliver the best workmanship and service. Customer satisfaction is important to us—we want to make both customers and their homes happy!
Because we have moved our focus away from pushing for upgrades and unnecessary, costly replacements to the proper completion of vital work and preventive services, we can keep our customers’ HVAC equipment running in peak condition for as long as possible. We are more than happy to help our customers when they do need upgrades, installations, and system replacements—we’ll offer honest advice to help guide people to their best options.
What Else Sets First Choice Heating & Cooling Apart?
As experts in our industry, we have the answers to pretty much any service related question that you can direct our way. We know that sometimes there is going to be a simple answer to those questions or an easy fix to a situation that you encounter. We are happy to share our knowledge with you so that you can resolve these basic issues on your own, without scheduling—and paying for—services that you really didn’t need.
Explore our site to learn more about the tips and tricks that can help to get you out of a jam. When service is necessary, of course, you should leave it to a trained professional. Repairing and servicing this type of equipment is not a DIY appropriate endeavor. If there is a simple solution, though, we’re happy to give you the guidance that you need.
Start Getting More from Your HVAC and IAQ Equipment!
There is no great secret behind our growth and success. Integrity and honesty go a long way in earning people’s trust, and we have plenty of both to go around. We acknowledge and admit that nobody is perfect, however, we guarantee we’ll go out of our way to make it right. Our friendly customer service representatives and technicians want nothing more to ensure your satisfaction and to create a successful professional relationship.
In 2016, we earned the Angie’s List Super Service award. We offer clients a great maintenance plan that entitles them to considerable savings and, of course, the peace of mind that comes with knowing that their systems are in fine working condition. We currently have approximately 650 maintenance agreements, and we’d love to add you to that roster. Our technicians are constantly training, and we hold both Michigan Mechanical and Michigan Boiler Installer licenses.
We Stand By Our Work
Because we have every confidence in the work that our technicians do, we offer 3 year guarantees on repairs that we do. We also typically offer a 5 year labor warranty on installations. If you need a new installation, we’re also happy to provide you with a free estimate upfront.
Need some help with financing? We offer financing options with approved credit that we can discuss with you. Please feel free to contact our staff with any questions that you may have, and remember to schedule your HVAC, IAQ, and commercial services in Fenton, MI with us.
